Intelligent Translational Medicine
Complete360 Service Solution
Because Great Service Should Be Standard.
With GenomeNext’s Complete360 Service Solution, there are no hidden fees or upcharges and there are no installation or setup fees. We offer full support throughout the lifetime of our service at no charge. Our Complete360 Service Solution is cost effective with comprehensive end-to-end solutions specifically tailored to your organization, and “white glove” service from start to finish.
ON
BOARDING
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Architecture Design
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Implementation of Data Streaming (Sequencer > Analysis Platform)
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Automation Support
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Integration with 3rd Party Tools (LIMS, Cartagenia, etc)
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Unlimited Users with Access Permissions
ANALYSIS &
STORAGE
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Automated analysis of sequenced data (BCL > FASTQ > VCF > Annotation)
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Whole Genome < 3 Hours
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Whole Exome < 2 Hours
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Targeted Panel < 1 Hour
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Discovery Analytics & Genome Association Studies
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Unlimited data storage (7 years)
SECURITY &
COMPLIANCE
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Regulatory Compliance (CAP, CLIA, HIPAA)
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FISMA Moderate, ISO 2700, FedRamp, DIACA, ISO 9001, ISO 27001, DOD CSM level 1-5, MTCS level 3, SOC (1, 2, 3), SSAE 16, ISAE 340, PCI DSS Level1
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Validation Case Study
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24x7 Security Operations
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Data Encryption, Protection, Auditability, Access Controls, Availability, Backup & Disaster Recovery
SUPPORT &
ENHANCEMENTS
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Access to all Platform Enhancements
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Unlimited Requests
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Feature Request Enhancements
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GenomeNext Support
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Monday - Friday 6:00 a.m. - 6:00 p.m. (EST)
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15 minute response time
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Dedicated Technical Account Manager (TAM)
HEALTH SYSTEM INTEGRATION
GenomeNext seamlessly integrates with clinical health systems, offering full service solutions to customize intelligent bioinformatics workflows for patient care. With the ability to integrate with EMR/EHR, LIMS, and Reporting Systems streaming directly from the sequencing instrument, our solutions save time, money, and eliminate the need for human intervention, eliminating error and overhead.
